My door does not open or close far enough. What should I do?

My door does not open or close far enough. What should I do?

You many need to adjust your openers travel settings. Your opener will have a “travel” adjustment that controls the distance that the garage door opener moves the door. Separate adjustments can be made to the opening travel distance and the closing travel distance. Refer to your owner's manual, or contact us for a professional tune-up and adjustment.

POWER OUTAGE? - How do I release the door from the opener so that I can open the garage door by hand?

When the power goes out many people discover for the first time they don't know how to release their garage door from the opener so they can open the garage door by hand.

It's very simple - remember that red cord and handle you bump into often?? With the garage door fully closed, pull the red release cord down toward the floor. Always take special caution whenever you release the garage door opener if the door is not in the fully closed position, since the door may want to slam closed when released. If at all possible do not release the garage door when open, except for emergency or security purposes and close the door with caution. Some older openers may not have a red release cord and may need to be released by pulling down a handle or a spring loaded clip. If you do have an older door that is difficult to disconnect you may want to replace the opener with a new garage door opener that has an easy pull red release cord.

NOTE: remember that with the door disconnected from the opener the door is no longer locked.
If power is going to be out for a while - consider using your slide lock temporarily and DON"T FORGET to unlock before re-engaging your opener once power is restored. 

The 7 Questions to ask when hiring a Garage Door Company

You have a wide range of choices when it comes to purchasing a garage door. Choices range from huge home supply stores to the local handyman. Consider the following questions when selecting your garage door company: 

1.     Selection
a.      Do they have a wide selection of products to fit your needs?

2.     Experience
a.      Are they specialists?  Is Garage door installation and repair all they do?

3.     Professionalism
a.      Who will do the work? Are they employees or sub-contractors?
b.     Are they trained, certified professional installers and technicians?  

4.     Flexibility
a.      Are they there when you need them? Do they offer 24/7 emergency service and appointments that meet your schedule?

5.     Warranty
a.      Do they stand behind their work with a Warranty on parts and labor?

6.     Reputation
a.      Are they a reputable company that is local, licensed, bonded and insured with a track record of providing the best in products and customer service?

7.     Quality
a.      What is the quality of their work and materials?


Find all your answers in one place when in Seattle - San Diego - Salt Lake - Spokane

Question #6 - How Much Does Spring Repair Cost?

This one of the most common question we get -"How much does it cost to replace garage door springs?" 

It seems like a simple question, however, to give you an exact price quote, we would need to know the size of the door, the weight of the door, and type of garage door springs needed (torsion or extension). That is why we will give customers a price range over the phone.

Since we carry over 30 different types of springs to account for all the different types and weights of garage doors, we recommend that a certified technician takes the proper measurements at your home before giving you an exact price quote.

Raynor no longer distributing Wood Garage Doors - Options

As of last week, Raynor is no longer distributing wood garage doors due to an issue with their supplier.

First Option -  Amarr Garage Doors offers a limitless variety of stylish wood garage doors, each hand-crafted for reliable performance and long-lasting beauty. Amarr’s wood door offering includes the distinct designs of the Bob Timberlake® Collection and the sophisticated styles of the Biltmore® for your Home Collection. The Amarr by Design Collection allows consumers to create their own unique design for a one-of-a-kind door.

Learn more about Amarr’s wood garage door offering by visiting Amarr.com or downloading the Openings in Wood brochure.

Contact us if you have any questions - Seattle - Salt Lake - San Diego - Spokane

Question #9: How do I reprogram my remote?

Yep - questions questions question... Here's #9: How do I reprogram my remote?

This is a different question that  - why doesn't it work... THAT, is most often a dead or dying battery. These are little disc like batteries like those in many cameras - every drug store has them.

If it's true reprogramming - start with they type of opener... because this is different depending on the brand of opener you have.

With a Lift master- find the learn button on the back or side of the opener (this button will be green, orange, or purple) and push the learn button like a door bell then push the button on the remote you wish to program to the opener you will hear a click and if there is a light bulb in the opener it will flash.

For Genie- the learn button is most commonly found in the front of the opener behind the light lens cover - it is a small round black button. Push the button like a door bell you will see a small light (led) blinking push the button you wish to program to the opener the (led) should stop blinking remaining lit (solid red) push the remote again the (led) should turn off – then push the remote one more time the door should move.