Garage Door Not Closing??

We hear this question/comment a lot: "Our garage door opener was working fine, but all of a sudden we have to hold the wall button down to get the door to close. How do we get the door opener to start working again?


This is often a photo eye issue. The photo- eye safety beams may be blocked, misaligned, or malfunctioning.

Start by moving any objects that may be interfering with the signal and verify that the photo-cell LED lights are illuminated as per the manufacturer's instructions. If one or both lights are on but blinking, try realigning them till the blinking stops.  Note: photo-cells can not be permanently removed from garage door openers that were built after 1973. If the infrared beams are not blocked and the photo-cells are aligned, it's time to call a pro. Contact your local garage door opener repairman to diagnose and repair the problem.

You will not be able to close the door with the remote control transmitter until the photo-cells are in proper working order.

Garage Door Opener not working Properly??

When you garage door opener is not functioning properly, start by checking the basics. First, check to be sure the wall console is not locked or in vacation mode. Then, check that the photo eyes/sensors are in place and working properly. If the red lights are flashing, they are either out of alignment or damaged and need adjustment or replacement. Finally, take time to double check the garage door for a possible broken spring. If the spring is broken and the door is in open position; call a garage door professional immediately. Do not attempt to close the door and do not walk under it.

My door reverses when closing, and is hard to open. What should I do?

My door reverses when closing, and is hard to open. What should I do?

Check the balance of your door. Lift the garage door about half-way open as shown. Release the door. If properly balanced, the door should remain in place, supported entirely by its springs.

Most likely - the door is out of balance - meaning it will drop or close once you let go... That means -- springs are a problem and will need adjustment or replacement.

Broken Garage Door Spring? Should I change both springs, or just the one spring that is broken?

Garage door springs are under constant pressure and eventually; they will wear out and/or break.
When it happens we often get this question:

• I have two springs on a shaft across the top of the door and one of the springs is broken. Should I change both springs, or just the one spring that is broken?

Every professional garage door repair technician will highly recommend that you change both springs at the same time. Here's why: Since both springs have been under the same amount of stress each time the door has been opened and closed it means the "non-broken" spring is very likely ready to go as well. In many cases it will cost less to have both springs changed at the same time than changing one spring at a time. (Why incur the cost and hassle of a second visit/repair)? In addition, most garage doors have two springs, the door may not balance properly with one new spring and one fatigued spring. Contact Us today to have both springs replaced and get your door back in proper working order!